Jacksonville University Online

Mailing Address

c/o University Alliance Online
9417 Princess Palm Ave.
Tampa, Fl 33619

Customer Service

Phone: 800-280-9718
International: +1 813-621-6200, ext. 2955
Email: CustomerService@UniversityAlliance.com

Hours of Operation for Phone Calls:

Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Hours of Operation for Chat Button:

Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Main Switchboard

Phone: 866-768-6276
International: +1 813-612-5302

Switchboard Hours

Monday - Friday 8:30 a.m. - 5:30 p.m. EST

Fax

USA: 800-497-3397
International: +1 813-622-9378

Email

Info@JacksonvilleU.com

Tech Support

Phone: 800-742-1309
International: +1 813-621-6200, ext. 357
Email: TechSupport@UniversityAlliance.com

Hours of Operation for Phone Calls:

Monday - Friday 8:30 a.m. - 10:30 p.m. EST
Saturday 10:00 a.m. - 6:00 p.m. EST
Sunday 11:00 a.m. - 5:00 p.m. EST

Hours of Operation for Chat Button:

Monday - Friday 8:30 a.m. - 10:30 p.m. EST
Saturday 10:00 a.m. - 6:00 p.m. EST
Sunday 11:00 a.m. - 5:00 p.m. EST